Emergency Dental Services Rochester, NY

At Vincent Vella D.D.S., we are well-prepared to handle dental emergencies in a timely manner. It’s never convenient when a tooth becomes an issue, especially if the pain keeps you from sleeping or enjoying the things in life as you would normally do.

If you believe you have a cracked or broken tooth/teeth that need(s) emergency care, you will notice a piece of the tooth/teeth missing or possibly a filling that has broken off. There may be significant pain in the immediate area(s) of trauma, specifically if it involves the nerve. If you have broken or cracked your tooth/teeth, you may have a condition known as cracked tooth syndrome, which will involve substantial pain when biting in any capacity.

A broken tooth is a mechanical fracture or injury to the tooth structure. It occurs most often when we bite into something hard, such as eating popcorn and mistakenly bite down on a kernel, olive pits, chicken bones, or even hard nuts.

A broken tooth/teeth can be the result of a loose or fractured filling, and it’s possible the catalyst is a result of tooth decay.

Dental Offices - Vincent Vella, DDS Rochester, NY

Dr. Vincent Vella will treat your traumatic tooth injury as it specifically relates to the method of occurrence. Sometimes it can be fixed as a simple filling. Other times more drastic measures are necessary that would require a crown to repair significant damage. There are situations where a fracture is so severe that the tooth/teeth are not salvageable and would require removal.

In addition to specific tooth pain and injury, Dr. Vella can also see you if you have acute swelling due to infection. Signs of this include intense, throbbing pain and significant swelling along the jaw line arising from the damaged tooth. If you are suffering from any of the above or similar issues.

What Our Patients Are Saying…

Lydia FreemanLydia Freeman
12:44 03 Dec 23
5 stars just because I cant give it more.Service, polite, clean - this is the place I go and recommend.
George TsanisGeorge Tsanis
17:03 30 Nov 23
I have been a patient of Dr. Vella for over 20 years and even though I have a phobia of the dentist, he is someone I always look forward to seeing. Dr. Vella and his staff make me feel welcome by always greeting me by my name and with a smile. When I am there for a cleaning, Dr. Vella makes it a point to stop in to see me to say hi and asks how I and my family are doing? Most recently I had a tooth removed and Dr Vella and his associates made me feel comfortable, explained the step by step process and before I knew it my tooth was out. Dr. Vella followed up with a phone call later that evening to check in and see how I was feeling. Dr. Vella is a class act and his work is impeccable. I refer all my friends and family and strongly recommend Dr. Vella and his staff.
Robin TerrisRobin Terris
20:04 29 Nov 23
I always hated going to the dentist until I found this office. The people who work there are so friendly, and will put you right at ease. I had my teeth cleaned yesterday by Holly and she is wonderful. I’ve also had dental work done, an extraction. Because of my fear of dentists, Dr Attardi did give me laughing gas prior and it was totally painless. I highly recommend this office especially if you have a fear of the dentist. They are awesome!
Courtney UeblhearCourtney Ueblhear
15:41 28 Nov 23
Dr. Vella’s staff is wonderful. Katie was able to get my children in last minute. Holly, Jamie, and Kendall did an excellent job taking care my girls. Love them all!
Carmen Rios WilsonCarmen Rios Wilson
15:09 27 Nov 23
I had high anxiety about getting my tooth pulled but Dr. Attardi eased my anxiety. He listened to my worries about receiving novacaine. He administered novacaine in a way that was gentle and slowly. I would not want to go to any other dentist. He also prescribed an anti anxiety pill for me to take before my procedure and it worked great.
Anna DiMarzioAnna DiMarzio
16:02 22 Nov 23
Mel LMel L
20:39 21 Nov 23
Jamie always listens and does her best with my teeth and it shows! After a cleaning, my teeth look significantly whiter and brighter and I’ve never experienced that with a cleaning before seeing her. Love coming here!
jackie stonejackie stone
20:11 21 Nov 23
A very professional, caring and patient-focused practice! Dr. Vella is very calming and caring, letting you know what he’s going to do every step of the way, while checking in with you to make sure you’re comfortable. Heather and Courtney are equally competent, friendly and caring. My dental implant surgery was painless and unbelievably pleasant! Thank you!
Pat PellegrinoPat Pellegrino
18:27 17 Nov 23
Totally satisfied w the care I received from Jenny, Dental Hygienist, She was great! And as usual Dr. Vincent Vella is The Best!Had a my Teeth cleaned yesterday and I feel fine:) Everyone there are Very Friendly and Great at what they do!🙂
Frank LaneyFrank Laney
14:05 17 Nov 23
Amazing staff, professional service, great tips on how to keep teeth and gums healthy or healthier
Wayne MillerWayne Miller
20:31 16 Nov 23
Always great service and good support
Cristy GarrettCristy Garrett
16:04 15 Nov 23
I am so happy that my dentist recommended Dr. Vella to do the surgery on two back molars that had to come out. I was not looking forward to this but Dr. Vella is so professional, so gentle, so kind and personable that the hour it took to grab these bad boys out was not nearly as I had imagined the drudgery might be. Dr. Vella and his staff made this as comfortable an hour as could possibly be. I thank him for being able to get me in and out so quickly with such care. Since I also received a bone graph, I was amazed at Dr. Vella's professional skills and his ability to explain the process to me as he went along. It has been a week and I am in great shape.Thanks again Dr. Vella.
Shelly WinslowShelly Winslow
19:50 14 Nov 23
Erin & Michelle MoodyErin & Michelle Moody
21:37 13 Nov 23
I love love love it here. The staff is soo happy and helpful. I don't know what I'd do without the secretary karianne, hygienist Jenny and Dr Attardi. Woukd never go anywhere else. Its like a big family there. Thank you for anyways helping me. You all are soo appreciated and love you all. Xoxo
Mimi YoungmanMimi Youngman
18:45 10 Nov 23
Pete BPete B
23:08 09 Nov 23
Dr. Vella and his entire staff are second to none. I am a challenging patient to say the least and I've had problems with my teeth my whole life and very high anxiety. Because of Dr.Vella and his staff I can now smile for the first time in 20 years. I had full implants placed on the top. I Hope The entire staff understands how grateful I am. They care because they care not because there told to. Everyone is friendly including the team members I didn't work with regularly, everyone knew my name and always said Hi. A special thank you to Toni and Courtney. They are part of the surgical team that wouldn't let me quit. I can't say thank you enough. Dr Vella, You are the best...............
Benjamin PerkinsBenjamin Perkins
18:54 09 Nov 23
**Update 2023: Their kindness and the size of their hearts never ceases to impress! It is so obvious this office is more focused on the patient than they are the money... and that means the world to us! {to Me!} One of these days we'll be able to give a 6th star for the truly deserving...and this office would be at the top of the list to receive one!! Thank you again!!2018: My journey began with an Absolute fear of going to the dentist after 2 horrible (and quite frankly traumatizing!) experiences with 2 previous dentists. As a result, I hadn't seen a dentist in over 8 years, which led to the need for extensive work, including implants.My Father actually met Dr. Atardi at the bank! Soon after, my family all had appointments scheduled and were enrolled in their "Family Plan" that offers valuable discounts. (Be sure to ask about it!)From the moment I stepped into the office I had the feeling I was in the right place. It is obvious that the entire staff consider themselves to be one big family and they welcomed me into that family with open arms. I think every single staff member stopped in to introduce themselves on that first day...it was great!Dr. Vella, Dr. Atardi, and their entire staff of highly trained specialists use the best equipment and the newest technologies and procedures to compose a detailed treatment plan and to offer a truly unique experience.Beyond the professionalism is the personal touch that we all long for from our providers: jokes and laughter, a sense of visiting old friends. I found myself actually looking forward to my trips to the dentist, rather than my past feelings of complete dread and fear.I couldn't be happier with the results! I finally have a smile that I'm proud of. (And doesn't cause me any pain!) I invite you to give them a chance to do for you what they have done for me. I promise you it will be worth it!!!
Christina PeroChristina Pero
17:54 09 Nov 23
It's no surprise that Dr. Vella continuously reigns as the #1 dentist in the regional area. He has received numerous awards for his expertise and embodies this recognition on a daily basis by providing his patients with exceptional, innovative dental care. Although he is an impressively-talented dental surgeon, Dr. Vella remains very humble, approachable, and compassionate. I have had the privilege of being his patient for many years and have the utmost trust in him and gratitude for his unfailing care.Dr. Vella's team is also comprised of highly-skilled talent. Nataliya is so sweet and empathetic and Toni is wonderful as well. Jenny is a fantastic dental hygienist...everyone is just amazing! I look forward to seeing their friendly faces on my visits and cannot recommend this practice enough 💗
Daniel ONeillDaniel ONeill
16:03 09 Nov 23
I must say it was an awesome experience 🙂Dr. Vella's obvious expertise transparency and willingness to talk to me in a very descriptive way that I could obviously understand was Key for me 🙂If I’m going to move forward with these implants I will definitely be working with Vincent Vella DDS PC
Louis P FerrariLouis P Ferrari
16:24 07 Nov 23
Absolutely the best staff I have ever dealt with. Top notch office, service and state of the art equipment. I have been to 17 dentists in my lifetime and Dr Vella is phenomenal. Explains everything in layman’s terms. Doesn’t rush you, answers every question. I’m extremely satisfied.
Ivaylo TchoroleevIvaylo Tchoroleev
19:40 06 Nov 23
Barbara CouchBarbara Couch
18:16 06 Nov 23
They took my as a walk in emergency without any issues. The front desk personnel were friendly and efficient. The Dental Assistant (Tony) was very kind , gentle and patient. Dr. Vella was also very kind, patient and put me at ease through the whole procedure. They will be my DDS of choice going forward.
Enjoy every visit to Dr.Vella , they make you feel like your right at home. Everyone is just so nice.
Jeannie DeSanctisJeannie DeSanctis
16:29 06 Nov 23
Always informational and a great experience! The staff is welcoming, knowledgeable and I always leave feeling good!
David SchumakerDavid Schumaker
20:41 01 Nov 23
Comfortable & confident sums up my overall positive opinion. The office has a warm tone, the staff are cordial & relaxed, Dr Vella & Attardi are very caring professionals.
JENNIFER BESEAUJENNIFER BESEAU
19:36 01 Nov 23
Dr. Vella and the entire staff were fantastic.I highly recommend.
tom bernunziotom bernunzio
17:24 27 Oct 23
Dr Vella and his crew are the best
Kathleen SaltrelliKathleen Saltrelli
17:38 26 Oct 23
I had my teeth cleaned today. They feel great! Jamie is awesome. Not only does she do a great job , she is so pleasant.
lynn mantiionelynn mantiione
14:19 26 Oct 23
Very friendly office. They really care about each customer. And do everything to take care of your needs.
Joanne SJoanne S
14:01 25 Oct 23
I found Dr. Vella’s staff was friendly and helpful in answering questions about the paperwork and the process. Trish gave a very complete overview of my options. Heather and Courtney made me feel comfortable and took great in preparing me for my procedure. They were clear in explaining after care. With each step of the procedure, Dr. Vella explained what was happening as he went, and checked frequently to be sure I was comfortable. He was thorough. He followed up in the evening to check on my progress. I feel comfortable that I made a good, well informed choice and anticipate a good outcome. I would highly recommend Dr. Vella and his team.
Debbie TDebbie T
19:08 24 Oct 23
Today I went to Dr. Vella for the start of an implant. Heather, Courtney and Dr.Vella did a great job, making sure I was comfortable and at ease during the whole process. Which to me make a procedure like this less stressful. Truly appreciate the great staff at Vincent Vella family & Implant dentistry.
angelica welsherangelica welsher
15:41 21 Oct 23
Very friendly staff! Made me feel totally comfortable! Courtney, Toni & Heather were amazing!
Selina DzielskiSelina Dzielski
23:04 18 Oct 23
Best dental practice, Dr. Vella and his staff are top notch! Holly one of the dental hygienist is so personable and always does a fantastic job when I go for my cleanings! I am extremely happy with the service I receive here!
Pamela StirpePamela Stirpe
23:41 17 Oct 23
A big shout out to Dr Vella and his staff. I have a disabled child that needed extensive dental work after consulting with a few specialists we felt extremely comfortable having Dr. Vella treat her. I would rate the experience a 20 out of 5, both Dr Vella and his staff were compassionate, patient and extremely professional. His office is on the cutting edge of technology and they also had a very comfortable area for me to wait during the procedure. The experience exceeded my expectations, highly recommend Dr Vella, and also a special thank you to Heather, Courtney and Trish for making us feel very special.
Nancy TaftNancy Taft
18:39 16 Oct 23
Wonderful dental office! Excellent staff and care.
Renee LRenee L
01:40 13 Oct 23
Peter DiLorenzoPeter DiLorenzo
20:11 12 Oct 23
Used to hate going to the dentist. But the Doctors and dental hygienists and the staff are awesome! Dr. Attardi is brilliant, Katie at the front desk makes it easy for checkout and a super friendly face and DJ makes conversation and your visit fly by. Can’t forget about my DH Holly! Always love her!
DavidSDavidS
20:00 12 Oct 23
I have been going to Dr Vella’s office for 30 + years. Dr Vella and staff have always been constantly fantastic. Always warm, friendly, and caring. The office is also state of the art and always evolving with the best innovative technology and techniques. Jenny my hygienist, who I just saw today, is awesome. She is personable, knowledgeable, informative, and performs with great care with attention to detail. I commend Dr. Vella and his staff on their continuous efforts for great customer care.
Lauren PupatelliLauren Pupatelli
16:40 12 Oct 23
Dr. Vella and his staff are the best in town. The entire staff is wonderful and I am so happy that I came here. After having a horrible experience at another office, which I had been to for many years, I was so anxious and nervous about seeing a new dentist that it took a few years before I did. Dr. Vella and his staff are understanding, caring and patient. They really know how to make you feel comfortable and at ease. My only regret is that I didn't come here sooner.
Steven MessnerSteven Messner
06:56 12 Oct 23
I cannot express enough how wonderful my experiences have been at Dr Vellas Over the years. From the moment I stepped into their welcoming and modern facility, I knew I was in good hands. The entire team, from the friendly receptionists to the skilled dental professionals, has consistently provided exceptional care and service.the staff is incredibly skilled and treat patients like royalty! Dr. Attardi is the man. I got some work done by him for the first time recently and was blown away with how comfortable he made me feel in a very uncomfortable situation for me. I leave this place with a smile on my face every time. Even with drool dripping down my chin😂
Teresa NielsenTeresa Nielsen
01:42 12 Oct 23
Going to the dentist has never been one of my favorite things to do, but since I have been coming to Dr. Vella's office I can say that I almost look forward to it. The atmosphere in the office is one of quiet comfort. The quality of care is top-notch and I trust Dr. Vella to work his magic and keep me comfortable through the process. I highly recommend Dr. Vella's office for all of your dental needs.
Kelly SnyderKelly Snyder
16:17 11 Oct 23
Considering this is not a fun experience, all of the staff have been so friendly, professional and helpful.Toni and Courtney made me feel very comfortable (as much as anyone can be when getting a tooth pulled), and had a very calming presence. Dr. Vella is very down to earth, and kept me calm during this procedure.I have heard scare stories from friends and their experiences. Thankfully, mine was nothing like that. I felt taken care of. Hopefully I don’t have to do this again, but if I do, I will definitely go back to Dr. Vella and his team.
Katie MalettaKatie Maletta
22:16 10 Oct 23
I saw Dr. Vella for a minimally invasive surgery on my upper gum area. Heather, his surgical assistant drew my blood and was very gentle while doing so. Dr. Vella even held my hand (how many dentists can you say will do that?). Courtney, another surgical assistant came in later to help out as well. Between the 2 of them and Dr. Vella, I felt very comfortable the entire time. They all asked if I was doing okay several times throughout the procedure, which I appreciated. Thank you Dr. Vella and surgical team for being gentle and caring with me, you guys are the best!I came back to have my stitches removed, Toni the assistant was very gentle and comforting throughout. I was very nervous, and she made me feel at ease. Thank you Toni!
Mike PurcellMike Purcell
20:20 10 Oct 23
It was a very informative and helpful appointment.
Mark SnyderMark Snyder
14:45 10 Oct 23
I was in search of a new dentist and read reviews about Dr. Vella. I have been so happy with my experience there the staff is always warm, friendly, gentle and always professional. His prices are very reasonable and I never have to wait too long for an appointment. I highly recommend him and his staff!
Marthenia GoodsonMarthenia Goodson
17:28 05 Oct 23
Dr. Vella is absolutely THE BEST dentist I’ve ever had!! I actually found his practice by accident while searching for a doctor’s office for my sister about one year ago.As soon as I came in; DJ and the front office staff were very helpful, warm and welcoming. Needless to say, I have been a patient at his practice for about a year now and I will NEVER go anywhere else for dental care!Dr. Vella and his staff are attentive, kind and very professional! I recently had an intense dental procedure done by Dr. Vella. Not only did he do an amazing job, but he also called later on that evening to make sure I was ok and not having any complications!Dr. Vella’s ENTIRE STAFF is also AMAZING! They are attentive, kind and helpful!I’m a VERY SATISFIED PATIENT and I HIGHLY RECOMMEND HIM for all of your dental needs!
Bernard PerkinsBernard Perkins
14:34 03 Oct 23
As Tony the Tiger says: it was great. From walking into the door and speaking with the receptionist, very short wait, very gentle hands of the doctor and his assistant, to the completion of them helping me; you could not ask for a better experience. I would recommend Vincent Vella Dental Services to everyone.
Jerry FlandersJerry Flanders
19:26 27 Sep 23
Everyone was very friendly and professional. They were very concerned about my comfort during the procedure.
Amy OrtizAmy Ortiz
01:00 26 Sep 23
I found myself in need of extensive dental work and was hesitant to go to Dr. Vella’s office because they don’t take my insurance. But after asking around and having initial visits at other places, it was clear that Dr. Vella and his staff are THE BEST! Every single member of his team are kind, real, honest, and make you feel valued and welcome. The dental care I received was phenomenal and I’m so glad I made the decision to come here. And as far as the billing, his front desk staff is on the ball. They submitted everything to my insurance for me, and they did it quickly! I didn’t pay a penny more than my initial quote and I got a large portion of that back from my insurance. Well done, Rachel, Katie, and Kariann. You are a huge asset to the incredible atmosphere of this office. THANK YOU!
Lauren PupatelliLauren Pupatelli
22:41 22 Sep 23
Richard DuboisRichard Dubois
14:57 22 Sep 23
Dr Vella and his staff were wonderful. I had a sinus augmentation and 1 molar extraction done under councious sedation. Dr. Vella called me in the evening to see how I was. I have to admit that I have no pain, just tightness. Thank you Heather, Toni, and Nataliya for being so kind and friendly. Thank you Dr. Vella for GREAT bedside manners. I would highly recommend Dr. Vella.
Catina AcevedoCatina Acevedo
14:20 21 Sep 23
Absolutely amazing dental place !!!!
Greg BachGreg Bach
20:55 18 Sep 23
After having another 6-month cleaning I can confidently say that Dr. Vella's office is THE BEST! My hygienist was awesome and caring. As for the rest of the staff? They provided me with top-notch service with a warm and friendly attitude. I'm confident the experience could not get any better, or be more enjoyable! My thanks again to the nicest staff around. Looking forward to seeing you all again very soon! : )
Christine RovetChristine Rovet
16:55 07 Sep 23
I am a person with dental anxiety and I could not recommend this office more highly. Jamie is an excellent hygienist, was attentive, had great suggestions and was excellent in help manage my anxiety. Dr Vella is attentive, kind and thorough. I highly recommend this practice.
Sita CastronovoSita Castronovo
06:05 05 Sep 23
Dr.Vella is extremely personable and took the time to walk me through very specific details of my 3D x-ray to point out possible concerns with impacted wisdom teeth. Trish did an excellent job making me comfortable and gathering all the details regarding my visit prior to seeing doctor. She offered to do a 3D x-ray on the spot, which only took a few minutes, in order for Dr.Vella to review results right away to determine the best course of action. Dr.Vella having this technology in his office was a godsend and saved me from having to go to an x-ray site to then wait 2 weeks for images. Dr.Vella’s passion and commitment to accurately diagnosing the root cause of pain is impressive. He offered to review x-rays further using other technology and advised he would be having a discussion with my primary care dentist. I can’t tell you how much I appreciate Dr. Vella’s knowledge, expertise and approach to situation. He is dedicated and my experience was amazing!
Kelly RasmussonKelly Rasmusson
17:58 02 Sep 23
I've had dental anxiety all my life. I'd put off visits for years and ignored my dental health out of fear. When I suddenly broke a tooth and then added some dental pain I tried several dentist visits with various dentists. They all made me feel incredibly uncomfortable and embarrassed about my anxiety.Until I saw Dr Vella. He assured me we would get through it and made me feel at ease. He has such a calming, reassuring personality. He truly cares about each one of his patients. After quite a few visits...some fully sedated, some partially sedated, some not at all....I finally have a healthy mouth and a brand new dental implant. I never thought I'd be able to achieve this. Also, every single person in the office is amazing. They make you feel so welcome and comfortable. They are understanding and if I ever needed a minute to rest or regroup it was never an issue. They spend their time with you and while fully aware of my anxiety, never made me feel embarrassed about it. I've recommended Dr Vella to people already and will continue to do so. I'm so beyond happy with my experience and KNOW I can continue with regular checkups and cleanings now without (too much) anxiety. Thank you Dr Vella (and entire staff) for your dedication, care, and for giving me my dental health back.
Bob CaranddoBob Caranddo
17:07 30 Aug 23
Heather, Toni and Courtney are a pleasure to be around. They make your dental visit relaxing and very low stress. Thank you
Pat VallelyPat Vallely
18:27 18 Aug 23
Dr Vella office and staff were fantastic. I had a urgent tooth problem and they got me in quickly and took great care. Cortney was especially helpful and explained things. Dr Vella then saw my problem and recommended a solution. Fantastic practice!!
Jennifer WeldJennifer Weld
13:55 18 Aug 23
I HIGHLY recommend this office. The staff is ALWAYS awesome. I had a cleaning with Jamie and D.J. And it didn’t even feel like I was at the dentist . Dr Vella himself always goes above and beyond for anything I need, as he did my dental implant and now my regular dentist. 5 Stars all around 🦷⭐️
Leigha DeckerLeigha Decker
14:51 16 Aug 23
I was extremely anxious to get my wisdom teeth out and Dr. Vella and his crew calmed my nerves so well! I have never had sedation dentistry before, I recommend getting it here. The office is comforting and inviting, staff members are friendly and kind, and they make you feel validated through the entire experience. Heather, Toni, and Courtney were my team and they were awesome!
JoAnne LipinskiJoAnne Lipinski
22:09 10 Aug 23
Had a great experience with Dr Vella and his Assistant Courtney. It is a very caring and compassionate office. Never had a dentist call me to check on me at night after extractions. Felt very validated.
Dawn RussottiDawn Russotti
21:37 09 Aug 23
Dr Vella is Absolutely THE BEST !!! I had a tooth pulled today. He makes you at ease. He is very gentle. He talks to you during the whole process. He truly cares for his patients. His assistant Courtney was very helpful. She answered lots of questions for me. I could not have been happier. I have been a patient for as long as I can remember. If you go anywhere else your missing out. Very clean. Everyone is a always very nice. 💯 % SATISFIED ALWAYS
Robert LambiaseRobert Lambiase
18:01 08 Aug 23
Dr. Vella, his associates, staff and facility are the Gold Standard of dental care. I have been a patient for 30+ years . Dr. Vella keeps raising the bar of professionalism and state of the art oral care. Always a pleasant relaxing experience!
Holly PrutzHolly Prutz
14:40 30 Jun 23
Dr Vella and his surgical staff are very experienced, caring and professional . My recent surgery went so well. It surpassed my expectations ! Thank you Courtney, Toni, Natalia, Dr Vella. I appreciate you!
RichRich
11:46 28 Jun 23
I have witnessed the advanced dental care AND compassion of Dr. Vella and his team. My daughter needed significant dental work and Dr. Vella and his team came through again to help us during our time of need. My daughter has significant anxiety and the approach taken by the entire team, from the first phone call to walking her to the car after the procedure was over is outstanding. I do not give out 5 stars lightly but Dr. Vella and his team truly deserve 6 stars.
DP HerringDP Herring
16:48 20 Jun 23
Dr. Vella and his team treat you with the utmost respect. I met Dr. Vella looking for a third opinion and learned more from him in 5 minutes than I had chasing answers for my condition for 12 months. I needed an implant for a tooth that was a problem for 28 years. Based on my first experience with Dr. Vella, I decided to have his team complete the implant. Not only was I extremely well cared for, my wife, who waited, was given the same respect with excellent accommodations! He always takes the time to greet me and make sure I am receiving the care need: Which I always do! The patient care standards instilled on the entire staff is like none I have seen. Most of my life has been in fear of anything dentist related, and the entire team all take time with me to explain their work and ensure my comfort. From the first "intake call" with Tracy to the final to implant installation with Natalia, I have been extremely supported and treated well. I can trust Dr. Vella and his entire team: I have never experienced that before in any dentistry experience. I am now a regular patient.
hunter rittenhousehunter rittenhouse
12:10 07 May 23
I was beyond terrified to have my wisdom teeth removed. Vella and his crew took the time to make sure I was calm and felt safe before my surgery. They are the most caring group of people, Toni and Courtney were so amazing and took exceptional care of me. Another amazing team member was Rachel. Couldn’t ask for a more friendly face every-time I come in thank you again mr vella for an amazing experience that I DO NOT want to do again.
Marilyn BrooksMarilyn Brooks
15:16 18 Apr 23
I had an implant 18 years ago with Dr. Vella, and now again another tooth had to go. I found him and his staff very friendly, informative, Heather especially. Best of all, NO PAIN during the procedure. Staff worked with me to help figure out payment options, so i could pay for it all, which was also very helpful. I had another tooth done at a different place, closer to home, and what a difference. Dr. Vella is my first choice!
Michele HannaganMichele Hannagan
17:45 04 Apr 23
Dr. Vella, Heather and Natalia delivered exceptional care to my 18 year old son today who needed all 4 wisdom teeth removed. Professional and courteous, thorough and kind, they made this experience so smooth for us. Darwin spent time reviewing the discharge instructions and made me feel like I was the only patient on the schedule - no rushing, totally attentive to questions. I would highly recommend Dr. Vella and team if you or your child needs dental care such as oral surgery. Thank you so much!!
Oliver AshOliver Ash
18:34 06 Feb 23
I have a paralyzing fear of surgery, and Dr. Vella somehow managed to be fully transparent with me about the process of wisdom tooth extraction without panicking me. I had no dry socket, no bleeding whatsoever, and he made himself available to speak on the phone daily during my recovery. I found out later that he has a reputation for being extremely safe and thorough when it comes to tooth extractions, and I was even able to select my favorite music to play as they administered the anesthesia. Professional, personable, and consistently helpful.
Alicia MessengerAlicia Messenger
05:09 29 Jan 23
I recently had some work done under anesthesia at Dr. Vella's office, since my dentist's office doesn't do sedation. I appreciated on the form that I received that they ask about any anxiety you may have. That was my first clue that this office is different. My consultation was pleasant, and the technology seems way better than my current office. It was so much clearer. He gave great advice that saved me money, time, and pain, and everything went smoothly. I've had issues with anesthesia in the past but not this time. They have great instructions to my husband, who was waiting comfortably in his own waiting room with a TV and reclining chair, and sent me on my way. DrVella checked in later that evening and recovery went smoothly. I had a couple more follow up visits and all went well. I never had to wait long, and the staff was all very friendly and professional. All in all, as far as dental work goes, it was a good experience.
Maria WoodMaria Wood
04:10 11 Jan 23
Dr. Vella and his staff are simply superb! He is caring, compassionate, and completely professional. He immediately makes you feel relaxed and comfortable. All the members of his staff are friendly, caring, and truly interested in your comfort and well being. I have never felt this way in any other dental practice. I am so glad to have found this dentist and wish I had found them sooner. Dr. Vella and his staff rock!
Miroslava DimitrovaMiroslava Dimitrova
14:40 18 Dec 22
Great experience. Although I have some knowledge of dental procedures, I was very nervous and anxious going for my treatment/implant /.But that all faded away really fast.Fom the moment I arrived and was greeted with smiles from everyone in the front desk to the moment I was seated and explained the steps of my procedure. Dr Vella is the most caring, gentle dentist I ever had worked on my teeth. Heather who is surgical assistant is so knowledgeable, they work so well together like one .There is so much to say ,but I'll just share...Dr .Vella is number ONE dentist in my book foreverThank you Dr.Vella
Alena ButlerAlena Butler
13:15 14 Nov 22
Dr. Vella and his staff are top notch. They care about their patients. They believe in patient centered care. They are gentle and understanding. I have referred multiple people to his practice and will continue.Hands down best dentist in Rochester and surrounding areas.DJ and Katie were most helpful at the front desk. They keep me laughing.
Whitney DegroatWhitney Degroat
19:43 11 Nov 22
Dr Vella is the most caring and confident dentist. He puts you at ease the moment you meet him. His staff is equally as wonderful. Both Heather and Tracy took my anxiety away. I had a broken tooth extracted so quick I couldn't believe it. I truly recommend Dr Vella and his staff to anyone who has dentist apprehension.
Kaitlyn TrumbullKaitlyn Trumbull
00:38 14 Jun 22
Dr. Vella is the best provider I have ever worked with. He truly cared for me and my situation in a way like no other medical professional has. After my oral surgery he was always available for calls throughout my entire healing process if I had any questions or concerns. He is awesome and I highly recommend him.
KellyKelly
03:28 11 May 22
I accompanied a friend to their dental appointment and was amazed by the warmth, compassion, and kindness displayed by Dr. Vincent Vella and staff. They were absolutely extraordinary!! In addition, Dr. Vella and his staff were very welcoming, friendly, accommodating, helpful, professional, and knowledgeable.I highly recommend Dr. Vincent Vella to handle of your dental care needs. Keep up the fantastic work!!
Jamila RogersJamila Rogers
15:35 03 Mar 22
Dr. Vella is absolutely OUTSTANDING!! His treatment coordinator, Tracey, went above and beyond to get me in quickly, out of pain, and back to looking beautiful again. Everyone there has been proficient, caring, and professional. I had never had oral surgery and all I can say is the experience was the most pleasant I've ever experienced at a dentist, let alone an oral surgeon. I would absolutely refer him to any of my family or friends. If you're looking for quality care and a well-trained, kind, and EXTREMELY talented dentist, oral surgeon, and overall oral health expert GO HERE. You'll be happy with the experience and your results. Trust me.
Carrie Ann ShufeltCarrie Ann Shufelt
15:39 10 Feb 22
Dr.Vella is an amazing Dentist. With a wonderful bedside manner, he is compassionate, caring, has a great personality and has strong work ethic’s. He takes his dentistry seriously and provides the BEST OF THE BEST for his patients. And to top it off, he has an excellent staff of hygienists and secretaries. You will not leave that office unhappy. Even though he does not accept my insurance, I still go to Dr. Vella because I know I’m getting the Best. So, my family and I are willing to pay.
Sandy CaramanteSandy Caramante
15:17 09 Feb 22
Dr. Vella is awesome. His staff is also wonderful. I had to have a crown pulled. I didn't feel a thing. Dr. Vella kept asking me if I was doing okay through the whole process. He's very caring. I would recommend him to everyone. It really was such a pleasant experience. And he called me that evening to see how I was doing. Again Dr. Vella and his staff are awesome.
Greg BarberGreg Barber
18:55 03 Feb 22
As a prior military veteran, I have never had a good experience with any Dentist. Since I started visiting Dr. Vella, I have had nothing but great experiences. Both Dr. Vella and his staff go above and beyond to take care of his patients. He is up front in telling what procedures he will be preforming. As a patient I like the fact he is " A Down to Earth " type of Dentist. I would recommend ( which I already have ) to anybody and everyone.Five stars to Dr. Vella and his Staff.
marlene disalvatoremarlene disalvatore
14:27 22 Jan 22
I was always afraid of going to the dentist, until I met with Dr Vella. This gentleman of a doctor made me feel so comfortable he is a compassionate, caring man and does outstanding work. I needed allot of work done and Dr Vella walked me through each step thoroughly and with much care. He is the most professional man (dentist) I have ever met and knows it all when it comes to teeth. I can't thank him enough for the care and constant care he has shown throughout surgery and much other work he has done. He has changed my life by fixing my teeth. I would recommend this dentist to anyone who has a fear of dentists. Dr Vella is gentle and always made sure I was comfortable. I want to thank him for all he has done and changing my life. His staff and Co workers are also very professional caring and accommodating, they are friendly and always listen and make sure you understand all that is going on. All I can say is that I'm am so grateful to you Dr Vella and your co workers. Thanks for making a huge difference in my life.
Susie MitchellSusie Mitchell
04:34 21 Jan 22
I have been a patient since 2000. Truly Grateful for everything Dr. Vincent Vella has done for my family! He is wonderful & compassionate. Always makes sure we are never in any pain. Picks the procedure he feels will most benefit the patient. I have brought my children since they were 1yr, so they had no fear at the dentist.We refer other families to Dr Vella, my Moms Club moms who transferred to our area in NY. Our teenagers have referred school friends who were afraid of their dentist. Now in high school they still tell friends about Dr. Vella's office!
Lydia FreemanLydia Freeman
12:44 03 Dec 23
5 stars just because I cant give it more.Service, polite, clean - this is the place I go and recommend.
George TsanisGeorge Tsanis
17:03 30 Nov 23
I have been a patient of Dr. Vella for over 20 years and even though I have a phobia of the dentist, he is someone I always look forward to seeing. Dr. Vella and his staff make me feel welcome by always greeting me by my name and with a smile. When I am there for a cleaning, Dr. Vella makes it a point to stop in to see me to say hi and asks how I and my family are doing? Most recently I had a tooth removed and Dr Vella and his associates made me feel comfortable, explained the step by step process and before I knew it my tooth was out. Dr. Vella followed up with a phone call later that evening to check in and see how I was feeling. Dr. Vella is a class act and his work is impeccable. I refer all my friends and family and strongly recommend Dr. Vella and his staff.
Robin TerrisRobin Terris
20:04 29 Nov 23
I always hated going to the dentist until I found this office. The people who work there are so friendly, and will put you right at ease. I had my teeth cleaned yesterday by Holly and she is wonderful. I’ve also had dental work done, an extraction. Because of my fear of dentists, Dr Attardi did give me laughing gas prior and it was totally painless. I highly recommend this office especially if you have a fear of the dentist. They are awesome!
Courtney UeblhearCourtney Ueblhear
15:41 28 Nov 23
Dr. Vella’s staff is wonderful. Katie was able to get my children in last minute. Holly, Jamie, and Kendall did an excellent job taking care my girls. Love them all!
Carmen Rios WilsonCarmen Rios Wilson
15:09 27 Nov 23
I had high anxiety about getting my tooth pulled but Dr. Attardi eased my anxiety. He listened to my worries about receiving novacaine. He administered novacaine in a way that was gentle and slowly. I would not want to go to any other dentist. He also prescribed an anti anxiety pill for me to take before my procedure and it worked great.
Anna DiMarzioAnna DiMarzio
16:02 22 Nov 23
Mel LMel L
20:39 21 Nov 23
Jamie always listens and does her best with my teeth and it shows! After a cleaning, my teeth look significantly whiter and brighter and I’ve never experienced that with a cleaning before seeing her. Love coming here!
jackie stonejackie stone
20:11 21 Nov 23
A very professional, caring and patient-focused practice! Dr. Vella is very calming and caring, letting you know what he’s going to do every step of the way, while checking in with you to make sure you’re comfortable. Heather and Courtney are equally competent, friendly and caring. My dental implant surgery was painless and unbelievably pleasant! Thank you!
Pat PellegrinoPat Pellegrino
18:27 17 Nov 23
Totally satisfied w the care I received from Jenny, Dental Hygienist, She was great! And as usual Dr. Vincent Vella is The Best!Had a my Teeth cleaned yesterday and I feel fine:) Everyone there are Very Friendly and Great at what they do!🙂
Frank LaneyFrank Laney
14:05 17 Nov 23
Amazing staff, professional service, great tips on how to keep teeth and gums healthy or healthier
Wayne MillerWayne Miller
20:31 16 Nov 23
Always great service and good support
Cristy GarrettCristy Garrett
16:04 15 Nov 23
I am so happy that my dentist recommended Dr. Vella to do the surgery on two back molars that had to come out. I was not looking forward to this but Dr. Vella is so professional, so gentle, so kind and personable that the hour it took to grab these bad boys out was not nearly as I had imagined the drudgery might be. Dr. Vella and his staff made this as comfortable an hour as could possibly be. I thank him for being able to get me in and out so quickly with such care. Since I also received a bone graph, I was amazed at Dr. Vella's professional skills and his ability to explain the process to me as he went along. It has been a week and I am in great shape.Thanks again Dr. Vella.
Shelly WinslowShelly Winslow
19:50 14 Nov 23
Erin & Michelle MoodyErin & Michelle Moody
21:37 13 Nov 23
I love love love it here. The staff is soo happy and helpful. I don't know what I'd do without the secretary karianne, hygienist Jenny and Dr Attardi. Woukd never go anywhere else. Its like a big family there. Thank you for anyways helping me. You all are soo appreciated and love you all. Xoxo
Mimi YoungmanMimi Youngman
18:45 10 Nov 23
Pete BPete B
23:08 09 Nov 23
Dr. Vella and his entire staff are second to none. I am a challenging patient to say the least and I've had problems with my teeth my whole life and very high anxiety. Because of Dr.Vella and his staff I can now smile for the first time in 20 years. I had full implants placed on the top. I Hope The entire staff understands how grateful I am. They care because they care not because there told to. Everyone is friendly including the team members I didn't work with regularly, everyone knew my name and always said Hi. A special thank you to Toni and Courtney. They are part of the surgical team that wouldn't let me quit. I can't say thank you enough. Dr Vella, You are the best...............
Benjamin PerkinsBenjamin Perkins
18:54 09 Nov 23
**Update 2023: Their kindness and the size of their hearts never ceases to impress! It is so obvious this office is more focused on the patient than they are the money... and that means the world to us! {to Me!} One of these days we'll be able to give a 6th star for the truly deserving...and this office would be at the top of the list to receive one!! Thank you again!!2018: My journey began with an Absolute fear of going to the dentist after 2 horrible (and quite frankly traumatizing!) experiences with 2 previous dentists. As a result, I hadn't seen a dentist in over 8 years, which led to the need for extensive work, including implants.My Father actually met Dr. Atardi at the bank! Soon after, my family all had appointments scheduled and were enrolled in their "Family Plan" that offers valuable discounts. (Be sure to ask about it!)From the moment I stepped into the office I had the feeling I was in the right place. It is obvious that the entire staff consider themselves to be one big family and they welcomed me into that family with open arms. I think every single staff member stopped in to introduce themselves on that first day...it was great!Dr. Vella, Dr. Atardi, and their entire staff of highly trained specialists use the best equipment and the newest technologies and procedures to compose a detailed treatment plan and to offer a truly unique experience.Beyond the professionalism is the personal touch that we all long for from our providers: jokes and laughter, a sense of visiting old friends. I found myself actually looking forward to my trips to the dentist, rather than my past feelings of complete dread and fear.I couldn't be happier with the results! I finally have a smile that I'm proud of. (And doesn't cause me any pain!) I invite you to give them a chance to do for you what they have done for me. I promise you it will be worth it!!!
Christina PeroChristina Pero
17:54 09 Nov 23
It's no surprise that Dr. Vella continuously reigns as the #1 dentist in the regional area. He has received numerous awards for his expertise and embodies this recognition on a daily basis by providing his patients with exceptional, innovative dental care. Although he is an impressively-talented dental surgeon, Dr. Vella remains very humble, approachable, and compassionate. I have had the privilege of being his patient for many years and have the utmost trust in him and gratitude for his unfailing care.Dr. Vella's team is also comprised of highly-skilled talent. Nataliya is so sweet and empathetic and Toni is wonderful as well. Jenny is a fantastic dental hygienist...everyone is just amazing! I look forward to seeing their friendly faces on my visits and cannot recommend this practice enough 💗
Daniel ONeillDaniel ONeill
16:03 09 Nov 23
I must say it was an awesome experience 🙂Dr. Vella's obvious expertise transparency and willingness to talk to me in a very descriptive way that I could obviously understand was Key for me 🙂If I’m going to move forward with these implants I will definitely be working with Vincent Vella DDS PC
Louis P FerrariLouis P Ferrari
16:24 07 Nov 23
Absolutely the best staff I have ever dealt with. Top notch office, service and state of the art equipment. I have been to 17 dentists in my lifetime and Dr Vella is phenomenal. Explains everything in layman’s terms. Doesn’t rush you, answers every question. I’m extremely satisfied.
Ivaylo TchoroleevIvaylo Tchoroleev
19:40 06 Nov 23
Barbara CouchBarbara Couch
18:16 06 Nov 23
They took my as a walk in emergency without any issues. The front desk personnel were friendly and efficient. The Dental Assistant (Tony) was very kind , gentle and patient. Dr. Vella was also very kind, patient and put me at ease through the whole procedure. They will be my DDS of choice going forward.
Enjoy every visit to Dr.Vella , they make you feel like your right at home. Everyone is just so nice.
Jeannie DeSanctisJeannie DeSanctis
16:29 06 Nov 23
Always informational and a great experience! The staff is welcoming, knowledgeable and I always leave feeling good!
David SchumakerDavid Schumaker
20:41 01 Nov 23
Comfortable & confident sums up my overall positive opinion. The office has a warm tone, the staff are cordial & relaxed, Dr Vella & Attardi are very caring professionals.
JENNIFER BESEAUJENNIFER BESEAU
19:36 01 Nov 23
Dr. Vella and the entire staff were fantastic.I highly recommend.
tom bernunziotom bernunzio
17:24 27 Oct 23
Dr Vella and his crew are the best
Kathleen SaltrelliKathleen Saltrelli
17:38 26 Oct 23
I had my teeth cleaned today. They feel great! Jamie is awesome. Not only does she do a great job , she is so pleasant.
lynn mantiionelynn mantiione
14:19 26 Oct 23
Very friendly office. They really care about each customer. And do everything to take care of your needs.
Joanne SJoanne S
14:01 25 Oct 23
I found Dr. Vella’s staff was friendly and helpful in answering questions about the paperwork and the process. Trish gave a very complete overview of my options. Heather and Courtney made me feel comfortable and took great in preparing me for my procedure. They were clear in explaining after care. With each step of the procedure, Dr. Vella explained what was happening as he went, and checked frequently to be sure I was comfortable. He was thorough. He followed up in the evening to check on my progress. I feel comfortable that I made a good, well informed choice and anticipate a good outcome. I would highly recommend Dr. Vella and his team.
Debbie TDebbie T
19:08 24 Oct 23
Today I went to Dr. Vella for the start of an implant. Heather, Courtney and Dr.Vella did a great job, making sure I was comfortable and at ease during the whole process. Which to me make a procedure like this less stressful. Truly appreciate the great staff at Vincent Vella family & Implant dentistry.
angelica welsherangelica welsher
15:41 21 Oct 23
Very friendly staff! Made me feel totally comfortable! Courtney, Toni & Heather were amazing!
Selina DzielskiSelina Dzielski
23:04 18 Oct 23
Best dental practice, Dr. Vella and his staff are top notch! Holly one of the dental hygienist is so personable and always does a fantastic job when I go for my cleanings! I am extremely happy with the service I receive here!
Pamela StirpePamela Stirpe
23:41 17 Oct 23
A big shout out to Dr Vella and his staff. I have a disabled child that needed extensive dental work after consulting with a few specialists we felt extremely comfortable having Dr. Vella treat her. I would rate the experience a 20 out of 5, both Dr Vella and his staff were compassionate, patient and extremely professional. His office is on the cutting edge of technology and they also had a very comfortable area for me to wait during the procedure. The experience exceeded my expectations, highly recommend Dr Vella, and also a special thank you to Heather, Courtney and Trish for making us feel very special.
Nancy TaftNancy Taft
18:39 16 Oct 23
Wonderful dental office! Excellent staff and care.
Renee LRenee L
01:40 13 Oct 23
Peter DiLorenzoPeter DiLorenzo
20:11 12 Oct 23
Used to hate going to the dentist. But the Doctors and dental hygienists and the staff are awesome! Dr. Attardi is brilliant, Katie at the front desk makes it easy for checkout and a super friendly face and DJ makes conversation and your visit fly by. Can’t forget about my DH Holly! Always love her!
DavidSDavidS
20:00 12 Oct 23
I have been going to Dr Vella’s office for 30 + years. Dr Vella and staff have always been constantly fantastic. Always warm, friendly, and caring. The office is also state of the art and always evolving with the best innovative technology and techniques. Jenny my hygienist, who I just saw today, is awesome. She is personable, knowledgeable, informative, and performs with great care with attention to detail. I commend Dr. Vella and his staff on their continuous efforts for great customer care.
Lauren PupatelliLauren Pupatelli
16:40 12 Oct 23
Dr. Vella and his staff are the best in town. The entire staff is wonderful and I am so happy that I came here. After having a horrible experience at another office, which I had been to for many years, I was so anxious and nervous about seeing a new dentist that it took a few years before I did. Dr. Vella and his staff are understanding, caring and patient. They really know how to make you feel comfortable and at ease. My only regret is that I didn't come here sooner.
Steven MessnerSteven Messner
06:56 12 Oct 23
I cannot express enough how wonderful my experiences have been at Dr Vellas Over the years. From the moment I stepped into their welcoming and modern facility, I knew I was in good hands. The entire team, from the friendly receptionists to the skilled dental professionals, has consistently provided exceptional care and service.the staff is incredibly skilled and treat patients like royalty! Dr. Attardi is the man. I got some work done by him for the first time recently and was blown away with how comfortable he made me feel in a very uncomfortable situation for me. I leave this place with a smile on my face every time. Even with drool dripping down my chin😂
Teresa NielsenTeresa Nielsen
01:42 12 Oct 23
Going to the dentist has never been one of my favorite things to do, but since I have been coming to Dr. Vella's office I can say that I almost look forward to it. The atmosphere in the office is one of quiet comfort. The quality of care is top-notch and I trust Dr. Vella to work his magic and keep me comfortable through the process. I highly recommend Dr. Vella's office for all of your dental needs.
Kelly SnyderKelly Snyder
16:17 11 Oct 23
Considering this is not a fun experience, all of the staff have been so friendly, professional and helpful.Toni and Courtney made me feel very comfortable (as much as anyone can be when getting a tooth pulled), and had a very calming presence. Dr. Vella is very down to earth, and kept me calm during this procedure.I have heard scare stories from friends and their experiences. Thankfully, mine was nothing like that. I felt taken care of. Hopefully I don’t have to do this again, but if I do, I will definitely go back to Dr. Vella and his team.
Katie MalettaKatie Maletta
22:16 10 Oct 23
I saw Dr. Vella for a minimally invasive surgery on my upper gum area. Heather, his surgical assistant drew my blood and was very gentle while doing so. Dr. Vella even held my hand (how many dentists can you say will do that?). Courtney, another surgical assistant came in later to help out as well. Between the 2 of them and Dr. Vella, I felt very comfortable the entire time. They all asked if I was doing okay several times throughout the procedure, which I appreciated. Thank you Dr. Vella and surgical team for being gentle and caring with me, you guys are the best!I came back to have my stitches removed, Toni the assistant was very gentle and comforting throughout. I was very nervous, and she made me feel at ease. Thank you Toni!
Mike PurcellMike Purcell
20:20 10 Oct 23
It was a very informative and helpful appointment.
Mark SnyderMark Snyder
14:45 10 Oct 23
I was in search of a new dentist and read reviews about Dr. Vella. I have been so happy with my experience there the staff is always warm, friendly, gentle and always professional. His prices are very reasonable and I never have to wait too long for an appointment. I highly recommend him and his staff!
Marthenia GoodsonMarthenia Goodson
17:28 05 Oct 23
Dr. Vella is absolutely THE BEST dentist I’ve ever had!! I actually found his practice by accident while searching for a doctor’s office for my sister about one year ago.As soon as I came in; DJ and the front office staff were very helpful, warm and welcoming. Needless to say, I have been a patient at his practice for about a year now and I will NEVER go anywhere else for dental care!Dr. Vella and his staff are attentive, kind and very professional! I recently had an intense dental procedure done by Dr. Vella. Not only did he do an amazing job, but he also called later on that evening to make sure I was ok and not having any complications!Dr. Vella’s ENTIRE STAFF is also AMAZING! They are attentive, kind and helpful!I’m a VERY SATISFIED PATIENT and I HIGHLY RECOMMEND HIM for all of your dental needs!
Bernard PerkinsBernard Perkins
14:34 03 Oct 23
As Tony the Tiger says: it was great. From walking into the door and speaking with the receptionist, very short wait, very gentle hands of the doctor and his assistant, to the completion of them helping me; you could not ask for a better experience. I would recommend Vincent Vella Dental Services to everyone.
Jerry FlandersJerry Flanders
19:26 27 Sep 23
Everyone was very friendly and professional. They were very concerned about my comfort during the procedure.
Amy OrtizAmy Ortiz
01:00 26 Sep 23
I found myself in need of extensive dental work and was hesitant to go to Dr. Vella’s office because they don’t take my insurance. But after asking around and having initial visits at other places, it was clear that Dr. Vella and his staff are THE BEST! Every single member of his team are kind, real, honest, and make you feel valued and welcome. The dental care I received was phenomenal and I’m so glad I made the decision to come here. And as far as the billing, his front desk staff is on the ball. They submitted everything to my insurance for me, and they did it quickly! I didn’t pay a penny more than my initial quote and I got a large portion of that back from my insurance. Well done, Rachel, Katie, and Kariann. You are a huge asset to the incredible atmosphere of this office. THANK YOU!
Lauren PupatelliLauren Pupatelli
22:41 22 Sep 23
Richard DuboisRichard Dubois
14:57 22 Sep 23
Dr Vella and his staff were wonderful. I had a sinus augmentation and 1 molar extraction done under councious sedation. Dr. Vella called me in the evening to see how I was. I have to admit that I have no pain, just tightness. Thank you Heather, Toni, and Nataliya for being so kind and friendly. Thank you Dr. Vella for GREAT bedside manners. I would highly recommend Dr. Vella.
Catina AcevedoCatina Acevedo
14:20 21 Sep 23
Absolutely amazing dental place !!!!
Greg BachGreg Bach
20:55 18 Sep 23
After having another 6-month cleaning I can confidently say that Dr. Vella's office is THE BEST! My hygienist was awesome and caring. As for the rest of the staff? They provided me with top-notch service with a warm and friendly attitude. I'm confident the experience could not get any better, or be more enjoyable! My thanks again to the nicest staff around. Looking forward to seeing you all again very soon! : )
Christine RovetChristine Rovet
16:55 07 Sep 23
I am a person with dental anxiety and I could not recommend this office more highly. Jamie is an excellent hygienist, was attentive, had great suggestions and was excellent in help manage my anxiety. Dr Vella is attentive, kind and thorough. I highly recommend this practice.
Sita CastronovoSita Castronovo
06:05 05 Sep 23
Dr.Vella is extremely personable and took the time to walk me through very specific details of my 3D x-ray to point out possible concerns with impacted wisdom teeth. Trish did an excellent job making me comfortable and gathering all the details regarding my visit prior to seeing doctor. She offered to do a 3D x-ray on the spot, which only took a few minutes, in order for Dr.Vella to review results right away to determine the best course of action. Dr.Vella having this technology in his office was a godsend and saved me from having to go to an x-ray site to then wait 2 weeks for images. Dr.Vella’s passion and commitment to accurately diagnosing the root cause of pain is impressive. He offered to review x-rays further using other technology and advised he would be having a discussion with my primary care dentist. I can’t tell you how much I appreciate Dr. Vella’s knowledge, expertise and approach to situation. He is dedicated and my experience was amazing!
Kelly RasmussonKelly Rasmusson
17:58 02 Sep 23
I've had dental anxiety all my life. I'd put off visits for years and ignored my dental health out of fear. When I suddenly broke a tooth and then added some dental pain I tried several dentist visits with various dentists. They all made me feel incredibly uncomfortable and embarrassed about my anxiety.Until I saw Dr Vella. He assured me we would get through it and made me feel at ease. He has such a calming, reassuring personality. He truly cares about each one of his patients. After quite a few visits...some fully sedated, some partially sedated, some not at all....I finally have a healthy mouth and a brand new dental implant. I never thought I'd be able to achieve this. Also, every single person in the office is amazing. They make you feel so welcome and comfortable. They are understanding and if I ever needed a minute to rest or regroup it was never an issue. They spend their time with you and while fully aware of my anxiety, never made me feel embarrassed about it. I've recommended Dr Vella to people already and will continue to do so. I'm so beyond happy with my experience and KNOW I can continue with regular checkups and cleanings now without (too much) anxiety. Thank you Dr Vella (and entire staff) for your dedication, care, and for giving me my dental health back.
Bob CaranddoBob Caranddo
17:07 30 Aug 23
Heather, Toni and Courtney are a pleasure to be around. They make your dental visit relaxing and very low stress. Thank you
Pat VallelyPat Vallely
18:27 18 Aug 23
Dr Vella office and staff were fantastic. I had a urgent tooth problem and they got me in quickly and took great care. Cortney was especially helpful and explained things. Dr Vella then saw my problem and recommended a solution. Fantastic practice!!
Jennifer WeldJennifer Weld
13:55 18 Aug 23
I HIGHLY recommend this office. The staff is ALWAYS awesome. I had a cleaning with Jamie and D.J. And it didn’t even feel like I was at the dentist . Dr Vella himself always goes above and beyond for anything I need, as he did my dental implant and now my regular dentist. 5 Stars all around 🦷⭐️
Leigha DeckerLeigha Decker
14:51 16 Aug 23
I was extremely anxious to get my wisdom teeth out and Dr. Vella and his crew calmed my nerves so well! I have never had sedation dentistry before, I recommend getting it here. The office is comforting and inviting, staff members are friendly and kind, and they make you feel validated through the entire experience. Heather, Toni, and Courtney were my team and they were awesome!
JoAnne LipinskiJoAnne Lipinski
22:09 10 Aug 23
Had a great experience with Dr Vella and his Assistant Courtney. It is a very caring and compassionate office. Never had a dentist call me to check on me at night after extractions. Felt very validated.
Dawn RussottiDawn Russotti
21:37 09 Aug 23
Dr Vella is Absolutely THE BEST !!! I had a tooth pulled today. He makes you at ease. He is very gentle. He talks to you during the whole process. He truly cares for his patients. His assistant Courtney was very helpful. She answered lots of questions for me. I could not have been happier. I have been a patient for as long as I can remember. If you go anywhere else your missing out. Very clean. Everyone is a always very nice. 💯 % SATISFIED ALWAYS
Robert LambiaseRobert Lambiase
18:01 08 Aug 23
Dr. Vella, his associates, staff and facility are the Gold Standard of dental care. I have been a patient for 30+ years . Dr. Vella keeps raising the bar of professionalism and state of the art oral care. Always a pleasant relaxing experience!
Holly PrutzHolly Prutz
14:40 30 Jun 23
Dr Vella and his surgical staff are very experienced, caring and professional . My recent surgery went so well. It surpassed my expectations ! Thank you Courtney, Toni, Natalia, Dr Vella. I appreciate you!
RichRich
11:46 28 Jun 23
I have witnessed the advanced dental care AND compassion of Dr. Vella and his team. My daughter needed significant dental work and Dr. Vella and his team came through again to help us during our time of need. My daughter has significant anxiety and the approach taken by the entire team, from the first phone call to walking her to the car after the procedure was over is outstanding. I do not give out 5 stars lightly but Dr. Vella and his team truly deserve 6 stars.
DP HerringDP Herring
16:48 20 Jun 23
Dr. Vella and his team treat you with the utmost respect. I met Dr. Vella looking for a third opinion and learned more from him in 5 minutes than I had chasing answers for my condition for 12 months. I needed an implant for a tooth that was a problem for 28 years. Based on my first experience with Dr. Vella, I decided to have his team complete the implant. Not only was I extremely well cared for, my wife, who waited, was given the same respect with excellent accommodations! He always takes the time to greet me and make sure I am receiving the care need: Which I always do! The patient care standards instilled on the entire staff is like none I have seen. Most of my life has been in fear of anything dentist related, and the entire team all take time with me to explain their work and ensure my comfort. From the first "intake call" with Tracy to the final to implant installation with Natalia, I have been extremely supported and treated well. I can trust Dr. Vella and his entire team: I have never experienced that before in any dentistry experience. I am now a regular patient.
hunter rittenhousehunter rittenhouse
12:10 07 May 23
I was beyond terrified to have my wisdom teeth removed. Vella and his crew took the time to make sure I was calm and felt safe before my surgery. They are the most caring group of people, Toni and Courtney were so amazing and took exceptional care of me. Another amazing team member was Rachel. Couldn’t ask for a more friendly face every-time I come in thank you again mr vella for an amazing experience that I DO NOT want to do again.
Marilyn BrooksMarilyn Brooks
15:16 18 Apr 23
I had an implant 18 years ago with Dr. Vella, and now again another tooth had to go. I found him and his staff very friendly, informative, Heather especially. Best of all, NO PAIN during the procedure. Staff worked with me to help figure out payment options, so i could pay for it all, which was also very helpful. I had another tooth done at a different place, closer to home, and what a difference. Dr. Vella is my first choice!
Michele HannaganMichele Hannagan
17:45 04 Apr 23
Dr. Vella, Heather and Natalia delivered exceptional care to my 18 year old son today who needed all 4 wisdom teeth removed. Professional and courteous, thorough and kind, they made this experience so smooth for us. Darwin spent time reviewing the discharge instructions and made me feel like I was the only patient on the schedule - no rushing, totally attentive to questions. I would highly recommend Dr. Vella and team if you or your child needs dental care such as oral surgery. Thank you so much!!
Oliver AshOliver Ash
18:34 06 Feb 23
I have a paralyzing fear of surgery, and Dr. Vella somehow managed to be fully transparent with me about the process of wisdom tooth extraction without panicking me. I had no dry socket, no bleeding whatsoever, and he made himself available to speak on the phone daily during my recovery. I found out later that he has a reputation for being extremely safe and thorough when it comes to tooth extractions, and I was even able to select my favorite music to play as they administered the anesthesia. Professional, personable, and consistently helpful.
Alicia MessengerAlicia Messenger
05:09 29 Jan 23
I recently had some work done under anesthesia at Dr. Vella's office, since my dentist's office doesn't do sedation. I appreciated on the form that I received that they ask about any anxiety you may have. That was my first clue that this office is different. My consultation was pleasant, and the technology seems way better than my current office. It was so much clearer. He gave great advice that saved me money, time, and pain, and everything went smoothly. I've had issues with anesthesia in the past but not this time. They have great instructions to my husband, who was waiting comfortably in his own waiting room with a TV and reclining chair, and sent me on my way. DrVella checked in later that evening and recovery went smoothly. I had a couple more follow up visits and all went well. I never had to wait long, and the staff was all very friendly and professional. All in all, as far as dental work goes, it was a good experience.
Maria WoodMaria Wood
04:10 11 Jan 23
Dr. Vella and his staff are simply superb! He is caring, compassionate, and completely professional. He immediately makes you feel relaxed and comfortable. All the members of his staff are friendly, caring, and truly interested in your comfort and well being. I have never felt this way in any other dental practice. I am so glad to have found this dentist and wish I had found them sooner. Dr. Vella and his staff rock!
Miroslava DimitrovaMiroslava Dimitrova
14:40 18 Dec 22
Great experience. Although I have some knowledge of dental procedures, I was very nervous and anxious going for my treatment/implant /.But that all faded away really fast.Fom the moment I arrived and was greeted with smiles from everyone in the front desk to the moment I was seated and explained the steps of my procedure. Dr Vella is the most caring, gentle dentist I ever had worked on my teeth. Heather who is surgical assistant is so knowledgeable, they work so well together like one .There is so much to say ,but I'll just share...Dr .Vella is number ONE dentist in my book foreverThank you Dr.Vella
Alena ButlerAlena Butler
13:15 14 Nov 22
Dr. Vella and his staff are top notch. They care about their patients. They believe in patient centered care. They are gentle and understanding. I have referred multiple people to his practice and will continue.Hands down best dentist in Rochester and surrounding areas.DJ and Katie were most helpful at the front desk. They keep me laughing.
Whitney DegroatWhitney Degroat
19:43 11 Nov 22
Dr Vella is the most caring and confident dentist. He puts you at ease the moment you meet him. His staff is equally as wonderful. Both Heather and Tracy took my anxiety away. I had a broken tooth extracted so quick I couldn't believe it. I truly recommend Dr Vella and his staff to anyone who has dentist apprehension.
Kaitlyn TrumbullKaitlyn Trumbull
00:38 14 Jun 22
Dr. Vella is the best provider I have ever worked with. He truly cared for me and my situation in a way like no other medical professional has. After my oral surgery he was always available for calls throughout my entire healing process if I had any questions or concerns. He is awesome and I highly recommend him.
KellyKelly
03:28 11 May 22
I accompanied a friend to their dental appointment and was amazed by the warmth, compassion, and kindness displayed by Dr. Vincent Vella and staff. They were absolutely extraordinary!! In addition, Dr. Vella and his staff were very welcoming, friendly, accommodating, helpful, professional, and knowledgeable.I highly recommend Dr. Vincent Vella to handle of your dental care needs. Keep up the fantastic work!!
Jamila RogersJamila Rogers
15:35 03 Mar 22
Dr. Vella is absolutely OUTSTANDING!! His treatment coordinator, Tracey, went above and beyond to get me in quickly, out of pain, and back to looking beautiful again. Everyone there has been proficient, caring, and professional. I had never had oral surgery and all I can say is the experience was the most pleasant I've ever experienced at a dentist, let alone an oral surgeon. I would absolutely refer him to any of my family or friends. If you're looking for quality care and a well-trained, kind, and EXTREMELY talented dentist, oral surgeon, and overall oral health expert GO HERE. You'll be happy with the experience and your results. Trust me.
Carrie Ann ShufeltCarrie Ann Shufelt
15:39 10 Feb 22
Dr.Vella is an amazing Dentist. With a wonderful bedside manner, he is compassionate, caring, has a great personality and has strong work ethic’s. He takes his dentistry seriously and provides the BEST OF THE BEST for his patients. And to top it off, he has an excellent staff of hygienists and secretaries. You will not leave that office unhappy. Even though he does not accept my insurance, I still go to Dr. Vella because I know I’m getting the Best. So, my family and I are willing to pay.
Sandy CaramanteSandy Caramante
15:17 09 Feb 22
Dr. Vella is awesome. His staff is also wonderful. I had to have a crown pulled. I didn't feel a thing. Dr. Vella kept asking me if I was doing okay through the whole process. He's very caring. I would recommend him to everyone. It really was such a pleasant experience. And he called me that evening to see how I was doing. Again Dr. Vella and his staff are awesome.
Greg BarberGreg Barber
18:55 03 Feb 22
As a prior military veteran, I have never had a good experience with any Dentist. Since I started visiting Dr. Vella, I have had nothing but great experiences. Both Dr. Vella and his staff go above and beyond to take care of his patients. He is up front in telling what procedures he will be preforming. As a patient I like the fact he is " A Down to Earth " type of Dentist. I would recommend ( which I already have ) to anybody and everyone.Five stars to Dr. Vella and his Staff.
marlene disalvatoremarlene disalvatore
14:27 22 Jan 22
I was always afraid of going to the dentist, until I met with Dr Vella. This gentleman of a doctor made me feel so comfortable he is a compassionate, caring man and does outstanding work. I needed allot of work done and Dr Vella walked me through each step thoroughly and with much care. He is the most professional man (dentist) I have ever met and knows it all when it comes to teeth. I can't thank him enough for the care and constant care he has shown throughout surgery and much other work he has done. He has changed my life by fixing my teeth. I would recommend this dentist to anyone who has a fear of dentists. Dr Vella is gentle and always made sure I was comfortable. I want to thank him for all he has done and changing my life. His staff and Co workers are also very professional caring and accommodating, they are friendly and always listen and make sure you understand all that is going on. All I can say is that I'm am so grateful to you Dr Vella and your co workers. Thanks for making a huge difference in my life.
Susie MitchellSusie Mitchell
04:34 21 Jan 22
I have been a patient since 2000. Truly Grateful for everything Dr. Vincent Vella has done for my family! He is wonderful & compassionate. Always makes sure we are never in any pain. Picks the procedure he feels will most benefit the patient. I have brought my children since they were 1yr, so they had no fear at the dentist.We refer other families to Dr Vella, my Moms Club moms who transferred to our area in NY. Our teenagers have referred school friends who were afraid of their dentist. Now in high school they still tell friends about Dr. Vella's office!
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