We Love Welcoming New Patients to Our Rochester Dental Office
What to expect as a new patient to our practice:
Your initial appointment in our Rochester Dental office is an assessment with our hygiene department. Please do not anticipate that you will receive a dental “cleaning” at your first appointment, as we customize your treatment to your needs and wishes.
Expect your first visit to last 90 minutes.
The items below will expedite your registration and make your first visit stress free:
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- Please arrive 15 minutes prior to your appointment time
- Download New Patient Forms
- Please bring your insurance card
- You may be asked to assist in obtaining x-rays taken in the past 3 years by another dental office.
Many dental offices require a release or privacy form be signed prior to the release of these records, please allow adequate time between contacting them and your appointment for any necessary information to be completed.
A full evaluation of your gums, teeth and medical history will be reviewed, including but not limited to:
- a full series of x-rays (unless a recent one is available from previous dentist and can be obtained prior to your visit)
- full-mouth periodontal charting
- full-mouth clinical charting
After the information is gathered, you will be scheduled for the appropriate type of hygiene appointment, and any further treatment planning that may need to be done with the doctor and treatment coordinator.
IMPORTANT: All patients under the age of 18 must be accompanied by a parent or guardian.
What Our Patients Are Saying…
Paula DeFranco-Cantatore
November 2, 2022.
After going to 4 different oral surgeons for consultations (Dr Vella was last), there was nothing for me to consider. I booked an appointment and regretted he hadn’t been my 1st consultation so I could have saved time and money. Yes, money! I was charged $100 for a consultation appointment! I would have booked him if he was the most expensive, but he was the most reasonably priced.
From the moment I walked in for my consultation I was greeted with a smile and accommodating receptionist. I forgot to bring my x-rays and she made sure that I knew it was not a problem and called and had them emailed directly from my general dentist.
The dental assistant that took care of me prior to Dr. Vella arriving had such a professionally caring personality. I feel terrible that her name escapes me because I want to recognize her. She took the time to get all of my medical information correct, and it is extensive, because I have a chronic neuromuscular condition (CRPS). To my surprise and pleasure, Dr. Vella had treated a patient with my specific condition! Not only did the team understand what I personally and specifically would need to endure such a procedure that is traumatic to a body, but they went above and beyond to make sure that I was comfortable and that all my questions were answered before I walked out that day.
That point alone is very important! My situation was so urgent that I was added to the end of their day. I was aware that Dr. Vella had a commitment outside the office and knew in advance the appointment needed to wrap up with a 1/2 hour. Over an hour later, we were in the process of wrapping up the appointment and he stayed for an additional 1/2 hour to chat with me and make sure I was comfortable!
Dr Bella had to remove roots from two of my teeth, do bone grafting in both areas, and prepare both sites for implants.
The day of surgery was above and beyond anything I expected. My daughter was escorted to a private waiting area, which according to her was amazing. Recliner TV Coffee Work Space and above all QUIET.
When I entered the surgical area I was greeted by Dr. Vella’s assistants Heather & Jodi. I’m not sure I can adequately put into words how wonderful they were. Their first priority of business was to see what my physical needs were that day, as my condition causes different symptoms each day. They wanted to address each and every one of them and proceed accordingly.
The only thing I can say about Dr. Vella is he came into the room, chatted with me, made sure I was comfortable and wanted to address any concerns I may have had. I laid back and said “do your thing”. That is how relaxed and confident I was in Dr. Vella.
He started the sedation process and said I was about to get the best sleep of my life! He wasn’t lying!
Everything went perfectly and I am looking forward to my next appointment to have my stitches removed.
Boyd Bellenger
November 1, 2022.
I had a tooth extracted on Oct 31, 2022 This experience can be somewhat traumatic but Dr. Vella and his team made it as painless as it could be. His assistant Heather was very calming and explained everything that was going to happen. I can't say enough good things about that dental practice and the way they approach their work. Thank you Dr. Vella and Heather for taking a bad thing and making it a good thing.
Joe Torello
October 27, 2022.
My wife just had her dental cleaning with Beth, she did a great job, and was so nice, always a pleasure, thank you
james frascati
October 25, 2022.
Dr. Vella and his staff are the best in the business. They treat their patients with the outmost respect and make you feel comfortable from the moment you enter. They keep a sterile and clean environment at all times. Before you leave they give you complimentary toothbrush and other dental care items. Simply the best
Debra Bonsignore
October 24, 2022.
I had another great experience with Jenny, Dr. Vella and the staff at Vincent Vella, DDS.,PC. It’s hard to imagine a good time at the dentist but everyone here is so cordial, outgoing, friendly and helpful that is exactly what happens. In addition, the staff is knowledgeable and experienced, so I get the very best care and treatment. I highly recommend them.
Colleen Glass
October 7, 2022.
Dr. Vella is an excellent oral surgeon. The staff is very professional and caring.
james johnson
October 4, 2022.
I saw Dr Vella because I was in serious pain. I had an infection in a wisdom tooth and needed it pulled. My plan was to go to another dentist at a later date, but the pain got intense. My family dentist referred me to Dr. Vella. Dr Vella and his staff were kind and considerate and actually cared that I was in so much pain. Dr Vella pulled the tooth the same day and gave me great relief!! Dr Vella is an excellent dentist and I will refer him to anyone that asks. Thank you and your staff Dr. Vella!! You guys are truly my heroes!!!
James D Johnson
Annie Piacentini
September 29, 2022.
Always a pleasure to visit the Dentist office. Everyone is so friendly! Dr.Vella and Jamie are the best! Love my Dentist office!
Linda Herne
September 23, 2022.
This Office and Dr Vella is the best in the city
David Acciari
September 22, 2022.
I had an emergency extraction , both Dr. Vella and Stacey were nothing but accommodating and professional . Zero pain during and after .
©2022 Vincent Vella DDS
