We Love Welcoming New Patients to Our Rochester Dental Office!

What to expect as a new patient to our practice:

Your initial appointment in our office is an assessment with our hygiene department. Please do not anticipate that you will receive a dental “cleaning” at your first appointment, as we customize your treatment to your needs and wishes.

Expect your first visit to last 90 minutes.

A full evaluation of your gums, teeth and medical history will be reviewed, including but not limited to:

  • a full series of x-rays (unless a recent one is available from previous dentist and can be obtained prior to your visit)
  • full-mouth periodontal charting
  • full-mouth clinical charting

After the information is gathered, you will be scheduled for the appropriate type of hygiene appointment, and any further treatment planning that may need to be done with the doctor and treatment coordinator.

IMPORTANT: All patients under the age of 18 must be accompanied by a parent or guardian.

The items below will expedite your registration and make your first visit stress free:

 

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Please arrive 15 min prior to your appointment time

 

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Download New Patient Forms

  • Please bring the completed forms to your appointment.
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Please bring your insurance card

 

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You may be asked to assist in obtaining x-rays taken in the past 3 years by another dental office

Many dental offices require a release or privacy form be signed prior to the release of these records, please allow adequate time between contacting them and your appointment for any necessary information to be completed.

Financing options

We understand that dental care can be expensive which is why we offer special financing options through Care Credit of 6 months 0% interest.  Financing is subject to credit approval. Ask us about this option or click the link below for more information.

Care Credit

Insurance FAQ’s

Are you in network with my insurance?

In the current healthcare system, insurance companies dictate the type of care you receive, based on a
predetermined benefit reimbursement rate. Doctors are limited to the level of patient care dependent
on their insurance allowance.

For the reasons listed above, we have chosen NOT to participate with any dental insurance companies
so that we may treat you as an individual and provide you with the proper care for your needs utilizing
the most cutting-edge technology.

Can I still utilize my insurance benefits at your office?

Many times, patients will receive part of their provider’s fee reimbursed as an “out-of-network” doctor. Patients should call their insurance carriers to find out what kind of out-of-network coverage they have. If you are eligible for dental benefits, we will submit your claims for you. Upon request, we can provide you with a predetermination of benefits; however, this estimate is not a guarantee of payment. Please keep in mind that your plan is based on the kind of policy that your employer has chosen for you and is a contract between your employer and dental insurance company.

Can I use my Medicare insurance at your office?

We are a proud Medicare provider and in certain instances some oral surgery procedures are covered. Medicare Advantage plans are not subject to oral surgery benefits and Medicare does NOT cover routine dental care.

How do I know if I have a Medicare Advantage plan?

If you look at your supplemental health insurance card and anywhere on the card it lists PPO or HMO, the plan is not one that we are able to bill for oral surgery procedure.

Financing options

We understand that dental care can be expensive which is why we offer special financing options through Care Credit of 6 months 0% interest. Financing is subject to credit approval. 

Forms & Financing

If you have dental insurance

If you are eligible for dental benefits, we will file your claims for you.  In some instances payment will be due in full at time of service depending on the dental benefit you have in place.  In that instance, your dental benefit will be sent directly to you. Upon request, we can provide you with a pre-determination of benefits; however this estimate is not a guarantee of payment.  

Please keep in mind that your plan is based on the type of policy that your employer has chosen for you and is a contract between your employer and dental insurance company.  

We accept cash, check, MasterCard, Visa, Discover and American Express

Ask about our dental plan in place for those patients who do not have dental insurance benefits.

We are a proud Medicare provider.  Please contact us for more information and to see if you are eligible for benefits.  

Better Dental Care is Our Mission

(585) 482-8980

 

tracey@vincentvelladds.com

 

455 Empire Blvd. Rochester, NY 14609

 

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